Terms of Service

1. Acceptance of Terms

By accessing or using Passiris (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Passiris is a B2B SaaS platform for creating, managing, and sharing Digital Product Passports. The Service includes the web application, API, and any associated documentation.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

4. Subscription and Billing

• Subscriptions are billed monthly or annually
• Annual plans receive a 20% discount and are invoiced upfront
• You may upgrade or downgrade at any time
• Refunds are not provided for partial billing periods

5. Your Data

You retain ownership of all data you enter into the platform. We do not claim any intellectual property rights over your content. You grant us a limited license to process your data solely to provide the Service.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Upload malicious content or malware

7. Service Availability

We strive for high availability but do not guarantee uninterrupted access. Enterprise customers may have SLA-backed uptime guarantees as specified in their agreements.

8. Limitation of Liability

Passiris provides tools for creating and managing Digital Product Passports. We do not provide legal, compliance, or regulatory advice. Legal compliance depends on the accuracy and completeness of data you enter. We recommend working with qualified compliance advisors.

9. Termination

Either party may terminate the agreement at any time. Upon termination, you have 30 days to export your data. We retain data for 90 days for regulatory continuity, then permanently delete it on request.

10. Governing Law

These Terms are governed by the laws of the European Union and the applicable jurisdiction of the Service provider.

11. Contact

For questions about these Terms, contact us at legal@passiris.com.